Document Version: v1.1-20260806

Drafting Date: June 11, 2026

Revised: 06.08.2026

Applicable subject: Shanghai Aether Heart Technology Co., Ltd

Effective Date: June 12, 2026

Last Updated: August 06, 2026

Scope of application: aeloon desktop, multi-agent AI service, Skill eco-market, point payment service and all supporting functions

Welcome to the aeloon platform service!

This "aeloon User Service Agreement" (hereinafter referred to as "this Agreement") is a legal and valid legal agreement between the user (hereinafter referred to as "you") and Shanghai Aether Heart Technology Co., Ltd (hereinafter referred to as "the company" and "we") for your registration, login, access, and use of aeloon's entire platform products and services.

aeloon is an AI-driven personal intelligent companion platform that provides users with comprehensive intelligent services such as multi-agent dialog, memory system, timed tasks, Skill ecology, local knowledge base, web search, file processing and content generation. Before using all the functions of this platform, please carefully read and fully understand all the provisions of this agreement, especially the user prohibited behavior, payment rules, liability exemption, termination of the agreement, and third-party service risks.

By clicking "Agree to the Agreement", completing account registration/login, purchasing points, using any function of the platform, and installing and calling Skill, you are deemed to have fully read, understood, and voluntarily agreed to be bound by this Agreement in its entirety. If you do not agree to any of the terms of this agreement, please immediately stop using all aeloon services.

This Agreement, together with the "aeloon User Privacy Policy", the "Skill Developer Agreement" and the platform rules, announcements and supplementary clauses officially issued by the Company, constitute the complete service contract between the two parties, replacing all previous oral and written agreements.

Chapter 1 General Provisions

1.1 Parties to the Agreement

The parties to this agreement are the platform users and Shanghai Aether Heart Technology Co., Ltd. The company is the only legitimate operating entity of the aeloon platform. It is responsible for platform R&D, operation, maintenance, service delivery, compliance management, and is fully responsible for the operation and management of all platform functions such as account system, AI services, Skill ecology, and points payment.

1.2 Effectiveness of the Agreement

This Agreement shall be effective from the date you first agree, register for an account, log in to the Platform, or actually use the aeloon Service, and shall remain in effect for the duration of your continued use of the Platform Service until terminated in accordance with this Agreement.

This Agreement is the complete and effective agreement between the parties on the Platform Services, covering all service scenarios and replacing all previous oral and written agreements between the parties on the Platform Services.

1.3 Amendments to the Agreement

The Company has the right to unilaterally amend the terms of this Agreement in accordance with laws and regulations, regulatory policy adjustments, product function iteration, operation optimization, and safety compliance requirements.

The revised content of the agreement will be communicated to the user by reasonable means such as in-app pop-ups, on-site messages, system notifications, and official website announcements.

If the revision involves changes to the user's core rights and obligations (including payment rules, division of responsibilities, service permissions, and privacy-related terms), the company will notify the user at least 15 days in advance and require the user to reconfirm the consent if necessary. If you do not agree to the revised terms, you may stop using the platform services; if you continue to use the aeloon services after the expiration of the publicity period, you shall be deemed to voluntarily be bound by all the terms of the new version of the agreement.

1.4 Governing Law

The conclusion, entry into force, performance, interpretation, and dispute resolution of this Agreement shall be governed by the laws of the People's Republic of China and shall not be subject to the conflict of laws rules.

1.5 Severability

If any provision of this Agreement is found to be invalid, illegal or unenforceable by a judicial or regulatory authority, it shall not affect the legal effect of all other provisions of the Agreement.The two parties will replace the invalid clause with the effective clause that is closest to the original legislative intention and legal compliance to ensure the overall performance of the agreement.

Chapter 2 Platform Services

2.1 Core Services

aeloon provides users with AI personal intelligent companion full-scene services. The core services include but are not limited to:

Multi-agent AI dialogue service: Relying on the large language model and multi-agent collaborative architecture, it provides AI capabilities such as intelligent question answering, content creation, information analysis, logical reasoning, complex task disassembly, and self-directed task execution;
Memory system services: Provide user-level and project-level persistent memory functions, record user preferences, feedback, project context and reference materials, and continuously optimize the personalized service experience;
Scheduled Task Service: Supports users to set reminders and scheduled tasks, automatically trigger notifications or perform specified operations according to the set rules;
Local Knowledge Base (Wiki) service: Supports users to import local files, URLs, text and other materials, automatically generates structured knowledge base pages, and provides retrieval and relationship map functions;
Web search and information acquisition services: Provide online information acquisition capabilities such as web search, page content extraction, and comprehensive research on multi-source information;
File processing and content generation services: Support users to upload files and convert them to analytic formats, as well as generate reports, presentations, data files, documents and other outputs according to user needs;
Skill Ecosystem Operation Service: Support users to install, configure, schedule, and run official and third-party Skill functional units, and expand the platform's customized service capabilities;
Skill eco-market services: Provide Skill display, search, installation, update, uninstallation, permission management, call management and other full-process eco-services;
Account security services: provide basic support services such as account registration, login verification, identity authentication, permission control, security risk control, and exception interception;
Points payment services: Provide payment-related services such as points purchase, consumption, balance inquiry, usage records, etc.;
Other new functions and supporting services that the company may launch from time to time according to product iteration and user needs.

2.2 Service Availability

The company will make commercially reasonable efforts to ensure the continuous, stable and safe operation of the platform services, but does not promise that the service will be absolutely uninterrupted, trouble-free, error-free, and fully meet user expectations.

The Company may unilaterally suspend, interrupt, restrict or terminate some/all of the Services without breach of contract if:

Regular operation and maintenance operations such as platform system maintenance, version upgrade, server migration, functional testing, and fault repair;
Non-company controllable technical issues such as network failures, server abnormalities, third-party service provider failures, infrastructure interruptions, etc.;
Force majeure events such as natural disasters, wars, epidemics, policy adjustments, government controls, etc.;
Security incidents such as cyber attacks, data risks, violations and abuses need to be urgently dealt with and protected against;
Mandatory requirements issued by laws and regulations, regulatory authorities, and judicial organs;
The user violates this agreement, platform rules, laws and regulations, and violates the use of services;
Other objective circumstances to protect the legitimate rights and interests of the platform, users, and the public, or beyond the reasonable control of the Company.

2.3 Service Changes and Adjustments

The company can modify, update, suspend, take down, terminate any function or all services of the platform at any time according to technical upgrades, compliance requirements, business development, and operational optimization needs.

If the service change will significantly affect the user's purchased points and paid service rights, the company will notify the user in advance through official channels, and provide a reasonable transition period, alternative services or compliance refunds, and entitlement compensation plans according to the actual situation.

2.4 Geographic and Usage Restrictions

Subject to laws and regulations, regulatory policies, technical conditions, third-party services, and business deployment plans, some platform functions, skills, and payment rights may differ or be limited by different countries, regions, device types, and account types.

The user undertakes that his/her use of the aeloon service fully complies with all laws, regulations and regulatory requirements of his/her location and the place where the service is used.

Chapter 3 Account Management and Security

3.1 Account Registration and Verification

Users need to complete account registration or authorization login through the official channels recognized by the company. Currently, mobile phone number registration is supported.The company may support other compliant registration methods based on product development.

During the registration and use of the account, the user shall provide true, accurate, complete and legal mobile phone number information. If the information changes, the user shall contact the customer service email address for updates in a timely manner.If the user provides false, invalid or incomplete information, the company has the right to request correction, and can suspend, restrict or terminate the service permission. Customer service email: support@aetherheart.com

3.2 Account Security Responsibilities

The user is fully responsible for the safekeeping of all account security information such as accounts, passwords, verification codes, login credentials, payment credentials, and permission keys.

All actions initiated through the user's account, services used, and actions generated shall be deemed to be the user's own actions, and the corresponding legal responsibilities and consequences of actions shall be borne by the user. The Company shall not be liable for account risks, property losses, damage to rights and interests caused by the user's disclosure of account information, improper custody, proactive authorization of others to use, fraud, etc., unless the Company has intentionally or grossly negligent.

If the user finds that the account is unusually logged in, stolen, abnormal permissions, abnormal data and other security risks, they should immediately notify the company through the official customer service channels. After the company verifies, it will take reasonable protective measures such as freezing the account, resetting the password, restricting login, and risk investigation.

3.3 Account Restrictions, Suspensions, and Termination

If the user has any of the following circumstances, the company has the right to take measures such as warning, function restriction, suspension of service, account freeze, illegal content deletion, and account ban termination, individually or in combination, depending on the severity of the violation:

Violate this service agreement, privacy policy, platform Skill rules, developer rules and other official announcements;
Carry out malicious registration, batch registration, account resale, abnormal transactions, brushing wool, abuse of service quotas, malicious occupation of platform resources, etc.;
Use the platform services to infringe on the legitimate rights and interests of others, such as intellectual property rights, portrait rights, reputation rights, and privacy rights, or endanger the network security and data security of the platform;
Refusing to cooperate with the platform security verification, identity verification, and compliance review, resulting in the account being unable to be verified normally;
The account has no login records, no valid entitlements, and no account balance for more than 24 consecutive months, and is in a long-term dormant state;
Receive disposal requests from regulatory authorities, judicial organs, and administrative organs;
Other illegal acts that damage the platform, other users, and social and public interests.

3.4 Account Deletion

Self-service cancellation is currently not available on the platform. If you need to cancel your account, please submit a request through the official customer service email support@aetherheart.com and we will process it for you after verifying your identity.

Before canceling an account, the user must properly handle all account-related matters such as unspent points, installed Skills, and locally saved content. After canceling, it cannot be recovered. Points not consumed shall be deemed to have been waived upon cancellation of the account and shall not be refunded, except as otherwise provided by laws and regulations.

After the account cancellation is completed, the user will be permanently unable to log in and use the account and corresponding platform services, and the account-related data will be handled in strict accordance with the "aeloon User Privacy Policy".

Chapter 4 User Code of Conduct and Usage Guidelines

4.1 Principles of Lawful and Compliant Use

The user undertakes to use all aeloon services in accordance with the principles of legality, compliance, goodwill, integrity, and reasonableness. The user shall not use the platform services to engage in acts that violate laws and regulations, public order and customs, or the public interest, and shall not infringe on the legitimate rights and interests of the company, other users, or any third party.

4.2 Prohibited Conduct

The user shall not carry out, assist, or induce others to carry out the following acts through the platform services. Upon discovery, the platform has the right to immediately block the number and reserve the right to hold the user accountable:

Generate, publish, disseminate, store illegal and harmful content, such as illegal, violent, pornographic, terrorist, hateful, discriminatory, defamatory, harassing, false and fraudulent;
Infringes on the intellectual property rights, portrait rights, reputation rights, privacy rights, personal information rights and interests of others;
Implement network attacks, port scans, system intrusions, vulnerability detection, implanted viruses, malicious programs and other behaviors that endanger the network security of the platform;
Reverse engineering, decompiling, cracking, tampering, bypassing, interfering with or destroying platform software, systems, models, algorithms, interfaces, and security mechanisms;
Without the written authorization of the platform, use crawlers, scripts, robots, plug-ins, and automation tools to scrap, invoke, and abuse platform services and data resources in bulk;
Falsifying identity, fictitious qualifications, impersonating others, misleading the public, committing all kinds of fraud, false propaganda;
Use AI to generate and disseminate false information, misleading content, illegal content, or use it in violation scenarios such as infringement, profit-making, and public opinion manipulation;
Use the platform AI services directly for high-risk decision-making scenarios such as medical diagnosis, legal judgment, financial investment, credit approval, employment hiring, engineering safety, etc., and fail to carry out sufficient manual review;
Avoid platform points consumption restrictions, calling quotas, regional restrictions, security risk control, and permission control mechanisms;
Other violations of laws and regulations, this agreement, damage to the platform and the legitimate rights and interests of third parties.

4.3 User Content Liability

The user independently assumes full legal responsibility for all content submitted, entered, uploaded, generated, stored, shared, and disseminated by me on the platform, including but not limited to prompts, text, images, files, codes, Skill configurations, conversation content, memory entries, wiki pages, timed task configurations, derivative content, and other user-generated content.

The platform does not conduct a comprehensive review of user content beforehand, and does not endorse or guarantee the legality, authenticity, or accuracy of user content. However, when regulatory requirements, complaints and reports, security risk control, and platform governance are required, the platform has the right to delete, block, restrict, and deactivate the violating content, and take corresponding control measures for the violating accounts.

4.4 Rules for Using AI Services

The user fully understands and agrees that there are uncertainties in the content generated by AI, which may cause inaccuracies, incompleteness, obsolescence, fiction, deviation, inconsistency with facts, etc., for reference only, and do not constitute any professional authoritative opinions.

Users using AI multi-agent services are subject to the following specifications:

Do not induce or instruct AI to generate content that is illegal, harmful, infringing, or contrary to public order and morals;
Do not use AI output to carry out illegal fraud, malicious marketing, public opinion manipulation, false propagation, etc.;
For professional, important and high-risk matters, users must manually review them themselves and consult professionals in the corresponding fields if necessary;
It is strictly prohibited to use AI output as the sole basis for key decisions such as legal, medical, financial, engineering, employment, etc.;
Do not damage the stability and security of the platform system through bulk requests, abnormal calls, prompt injection, unauthorized access, etc.

Chapter 5 Agent Skill Ecosystem Rules

5.1 Skill Core Definitions

Skill is an independent functional unit running on the aeloon platform. It can provide users with the ability to call tools, process information, enable scenarios, integrate external services, and special AI enhancements. It is divided into official Skill and third-party Skill.

5.2 Official Skill Rules

The official Skill developed and operated by the company is all subject to this agreement, the platform privacy policy and official supporting rules. Some advanced Skill functions will be differentiated and opened according to user point consumption rules, calling quotas and regional permissions.

5.3 Third-Party Skill Rules

Third-party Skills are independently developed and operated by independent developers, institutions, and service providers, and their functional quality, service stability, data processing, compliance, and after-sales responsibilities are independently borne by the corresponding third-party entities.

Before using the third party Skill, the user must read its privacy policy, terms of service, and permission instructions, and determine whether to authorize the use. The platform only provides display and access channels, and does not assume joint responsibility for third-party services.

5.4 Skill Review and Control

The platform conducts basic security audits, compliance screening, and functional verification of Skill in the listed eco-market, but this audit is only for basic risk control and does not constitute a guarantee of Skill's legitimacy, safety, availability, and professionalism.

If the platform finds that the third party Skill has problems such as violations, security risks, infringement, false propaganda, data abuse, etc., it has the right to immediately take measures such as deactivation, suspension of calls, restriction of permissions, and termination of cooperation.

5.5 Skill Data Permissions

Skill can only access and use user-related data to achieve corresponding functions within the scope of the user's active authorization.Users can view, adjust, and revoke the authorization of any Skill at any time from the platform permission management page.

After the user revokes the permission, the corresponding Skill will not be able to continue to use the relevant data and provide the corresponding functions, resulting in service interruption and function failure, and the platform will not be responsible. Skill's data processing is strictly in accordance with the aeloon User Privacy Policy and the corresponding Skill Privacy Rules.

5.6 Developer Obligations

All Skill developers are required to strictly abide by the Skill Developer Agreement, platform rules, and laws and regulations. It is strictly prohibited to collect user data beyond the scope, implant malicious programs, false propaganda, induce authorization, abuse user rights, and cooperate with the platform to carry out compliance review, safety investigation, complaint handling, and risk disposal.

5.7 Security Restrictions for External Skills

The platform sets strict security risk control and permission restrictions for external Skill calls. All external Skill requests that have not been audited, authorized, or certified by the platform have the right to refuse to execute directly.Users can only use Skill through the official eco-marketplace, and it is prohibited to bypass the platform's review, permissions, and risk control mechanisms to access external Skills privately.

Chapter 6 Software Services and Intellectual Property Rights

6.1 Software License

Under the premise that the user strictly abides by all the terms of this agreement, the company grants the user a limited, non-exclusive, non-transferable, non-sublicensable, revocable software license, which is limited to the user's legally owned equipment for normal personal use, compliant business scenarios, and prohibits other uses.

6.2 Software Updates and Upgrades

The company has the right to push platform software updates, feature iterations, security patches, version optimization, and compatibility adjustments from time to time, and some security updates and core function updates are mandatory updates.

If the user refuses to update, some or all of the services may not be used properly; the update will reasonably adjust the platform functions and optimize the service experience, and the company has the right to gradually stop the adaptation and support of the old version.

6.3 Intellectual Property Ownership

all intellectual property rights of the aeloon platform are owned by or have been legally authorized by Shanghai Aether Heart Technology Co., Ltd, including but not limited to brand trademarks, logos, software code, system architecture, AI model algorithms, interface design, document files, databases, technical solutions, platform rules, etc.

This agreement only grants the user a limited right of use, does not transfer any intellectual property rights, and the user shall not use, copy, disseminate, or commercialize the intellectual property rights of the platform without authorization.

6.4 Prohibited Software Behavior

Without the written authorization of the Company, the User shall not:

Copy, modify, adapt, translate, distribute, disseminate, secondary creation platform software and related content;
Rent, sell, transfer, and authorize third-party commercial platform services, software rights, and account rights;
Delete, tamper with, hide platform copyright notices, trademark logos, and notices of rights;
Reverse cracking, decompiling, and disassembly platform software, trying to steal source code, algorithms, and core technologies;
Bypass or destroy the platform security mechanism, authorization mechanism, billing mechanism, risk control mechanism;
Use the platform software and services for scenarios that are illegal, infringing, or damaging to others and the interests of the platform.

6.5 Description of Open Source Components

The Platform Software may contain compliant open source components for which an exclusive open source license applies.If there is a conflict between the open source agreement and the terms of this agreement, the open source license agreement shall prevail, and the user may contact the official for open source related information.

6.6 Compliance and Export Controls

Users are required to strictly abide by relevant laws and regulations such as national export control, anti-money laundering, anti-terrorist financing, and economic sanctions, and shall not use the platform services in regions, subjects, and scenarios where they are prohibited, restricted, or sanctioned.

6.7 User Content Intellectual Property

Users have legal intellectual property rights to the platform content that they upload, generate, and create.In order to ensure the normal service of the platform, the user grants the limited right to use the company's global, non-exclusive, free and separately authorized, which is limited to service delivery, system maintenance, security review, function optimization, not for other commercial purposes, and does not change the ownership of user content.

6.8 Rights in Feedback

The user submits product suggestions, functional feedback, bug reports, optimization plans and other content to the company. The company can be used for product research and development, iterative optimization, and operation upgrading without compensation. The user does not have the corresponding intellectual property rights and compensation requests.

6.9 Handling of infringement complaints

If the user believes that the content of the platform infringes their legal intellectual property rights, they can submit a complaint to the legal mailbox, providing infringement positioning, proof of rights, identity information, complaint statement and other materials. The company will review the complaint materials in a timely manner after receiving the complaint materials that meet the requirements, and usually complete the preliminary processing within 7 working days. For complaints with complex situations, the processing time may be appropriately extended.

Legal Complaint Email: legal@aetherheart.com

Chapter 7 Point Payment and Transaction Rules

7.1 Point service system

The platform adopts a points-based payment model.Users can purchase points through the official designated channels, and consume points according to the rules when using the various functions of the platform.Different functions, Skills, and services may correspond to different points consumption standards. The specific consumption rules are based on the real-time display of the content of the function using the page.

7.2 Point Purchase and Payment Rules

Points are sold at official pricing, and users can complete purchases through the in-platform payment page.The user's final payment amount is subject to the prices, promotions, taxes, and settlement rules displayed on the order page below.After the point purchase is successful, it will arrive in the account immediately. The user can view the point balance and spending record on the account page.

7.3 Point usage rules

Points can only be used for the purchase of this platform service, and are non-exchangeable, non-transferable, non-lending, and non-inheritable.Points will not be refunded after consumption, except as otherwise provided by laws and regulations.

The platform may set different billing modes for different services, such as single consumption points, volume-based billing points, and cycle-based consumption points, which are specified on each function page.

7.4 Points Validity

The points are valid from the date of purchase, and the specific validity period is subject to the official publicity rules of AetherHeart.Points that are not used after the expiration date will be automatically cleared and will not be refunded or extended.The platform will inform the user in a reasonable way before the points expire.Users should pay attention to the points balance and validity period on their own.

7.5 Price Adjustment Rules

The company has the right to optimize point pricing based on operating costs, functional upgrades, and market adjustments.Price adjustments do not affect points balances that users have purchased and received.After the new price takes effect, subsequent point purchases will be implemented in accordance with the new rules, and the platform will announce at least 7 days in advance.

7.6 Refund Policy

In addition to the mandatory requirements of laws and regulations and the explicit commitment of the platform, the following refund rules apply to point purchases:

Unused refund: within 7 days after the point purchase, if the point is not consumed, the user can apply for a full refund;
Partial use refund: Within 7 days after the point purchase, the consumed part will be deducted according to the unit price at the time of purchase, and the remaining part can be refunded; no refund will be given for more than 7 days without a reasonable reason;
Platform failure refund: If the paid service cannot be used normally for a long time due to the company's reasons, the platform will provide points compensation or refund according to the degree of impact;

7.7 Invoice services

The user can apply for invoicing in accordance with the platform rules and national tax regulations within 3 months after the completion of the purchase. If the invoicing information is true and accurate, and the information error causes the invoicing to fail, the user can contact the customer service email to red-flush and provide the correct information to re-invoice, but only provide a re-invoicing opportunity.

Chapter 8 Rules for Third-Party Service Cooperation

8.1 Third-party service integration

In order to ensure the integrity of the service, the platform will legally integrate third-party AI models, cloud services, payment institutions, customer service tools, risk control services, third-party Skill, external data interfaces and other third-party services.

8.2 Third-Party Service Liability Segregation

All third-party services are independently operated by the corresponding entity and independently assume compliance responsibilities.When users use third-party services, they must comply with both the third-party terms of service and the privacy policy.Except for the deliberate or gross negligence of the Platform, the Platform shall not be jointly and severally liable for the quality, safety, accuracy and legality of third-party services.

8.3 AI Model Service Risk Notification

Some of the AI capabilities of the platform are provided by self-developed models or third-party models. There are natural uncertainties in the AI output content. Users need to identify the content risks on their own. High-risk scenarios must be manually reviewed. The platform does not bear ultimate responsibility for the AI output results.

8.4 Payment Service Guarantee

The payment and settlement of the platform is completed by a compliant third-party payment institution. The platform does not store sensitive payment certificates such as the user's bank card number and payment password. The payment security and refund process are also subject to the rules of the third-party payment institution.

The platform is only necessary for service delivery, and desensitization data is shared with compliance third parties at a minimum. For specific data processing rules, please refer to the aeloon User Privacy Policy.

Chapter 9 Limitation of Liability and Disclaimer

9.1 Provision of services as-is

The platform services are provided according to the "status quo available" standard. To the maximum extent permitted by law, the platform does not promise: the service fully matches the user's expectations, there is no interruption or failure throughout the process, the AI content is absolutely accurate, and the third-party services are completely safe and stable.

9.2 Indirect Loss Exemption

To the extent permitted by law, the Company shall not be liable for indirect losses, loss of profits, loss of goodwill, loss of business interruption, loss of expected earnings, or derivative losses arising from the use of the Service by users, except for intentional and gross negligence by the Company.

9.3 Upper Limit of Liability

The Company's total aggregate liability to the User shall not exceed the total amount of expenses actually paid to the Platform within 12 months prior to the User's claim; the liability of free Users shall be subject to the legal minimum.

9.4 User fault accountability

If the user's illegal use, infringement, content violations, malicious attacks, abuse of services, etc. cause damage to the platform or third parties, the user shall bear full responsibility for compensation, rectification, litigation, etc.

9.5 Force Majeure Disclaimer

Due to force majeure, non-platform controllable factors caused by service interruption, data delay, functional abnormalities, damage to rights and interests, the platform does not need to bear the responsibility for breach of contract, and will try to assist users to reduce losses.

9.6 Terms validity reservation

If some of the exclusions and limitations are found to be invalid, the remaining provisions will remain in force, and the platform will enjoy the maximum extent of exclusions and limitations of liability permitted by law.

Chapter 10 Termination and Continuation of the Agreement

10.1 User Termination

The user may stop using the platform services at any time, apply for cancellation of the account, and terminate the service relationship of this agreement at his/her own discretion, and the account data shall be handled in accordance with the privacy policy.

10.2 Unilateral termination of the platform

If the user has serious violations, violations of laws, infringements, malicious misuse of services, endangering the security of the platform, or receives requests from regulatory and judicial authorities for disposal, or the platform terminates the corresponding services, the company has the right to unilaterally suspend or terminate all service permissions.

10.3 Effect after termination

After the termination of the agreement, the user shall immediately stop using all the services of the platform, and the platform shall terminate the account, rights, and access; the payment obligations, compensation liabilities, and infringement liabilities that the user has incurred shall not be exempted from the termination of the agreement.Clauses such as intellectual property rights, liability division, dispute resolution, and data processing shall continue to be valid after the termination of the Agreement.

Chapter 11 Code of Conduct for Minors

11.1 Age restrictions

the core services of the aeloon platform are for adult users aged 18 and above; minors aged 14-18 must be used under the consent and supervision of their guardians; minors under the age of 14 are prohibited from registering and using all the services of the platform.

11.2 Guardian Responsibility

The guardian shall supervise the minor's account use, function operation, payment behavior, content browsing, and assume corresponding guardianship responsibilities to prevent the minor from excessive use, exposure to undesirable content, and illegal payment.

11.3 Protection of minors from risk

Guardians need to guide minors to view AI-generated content rationally. It is prohibited to use AI content as the only basis for major decisions such as learning, life, health, and finance. The platform does not assume responsibility for the improper use of minors.

11.4 Reporting Defective Content

If you find content or features on the platform that endanger the physical and mental health of minors, you can report the feedback through the customer service email.Once it is confirmed that there is a violation of the rights and interests of minors, the platform will take penalties such as content deletion, restriction of functions, and account banning; if it is suspected of violating laws and crimes, the evidence will be retained and handed over to the relevant departments in accordance with the law.

Customer Service Report Email: support@aetherheart.com

Chapter 12 General Terms and Dispute Resolution

12.1 Entire Agreement

This agreement, privacy policy, developer agreement, various special rules of the platform, and official announcements jointly constitute the complete service agreement system of both parties, and the priority is better than the general agreement.

12.2 Dispute Resolution

All disputes arising from this service shall be settled through friendly negotiation; if the negotiation fails, either party may file a lawsuit with the Shanghai Pudong New Area People's Court.

12.3 Notification delivery

All notices, announcements, and change notices on the platform are delivered through on-site messages, pop-ups, in-app notices, and official website announcements. If they are successfully announced/sent, they are deemed to be effectively delivered.

12.4 Waiver

The failure of the Platform to exercise or partially exercise the rights under this Agreement in a timely manner shall not constitute a waiver of the rights, and the Platform may still subsequently exercise the rights in accordance with the law and hold users accountable.

12.5 Assignment of Agreement

The user shall not transfer the rights and obligations of this agreement unilaterally; if the company transfers the rights and interests of the agreement due to merger, division, acquisition, or business adjustment, the user shall be notified in advance and the user's service rights and interests shall be guaranteed to continue.

12.6 Language potency

The Chinese version is the only valid version of this Agreement, the foreign language translation version is for reference only, and the Chinese version shall prevail in case of inconsistency.

12.7 Contact us

Operating entity: Shanghai Aether Heart Technology Co., Ltd

Legal email: legal@aetherheart.com

Customer service email: support@aetherheart.com

Address: Unit 4311, 43/F, Tower A, Zhangjiang Science Gate, No. 1819 Zhongke Road, Pudong New Area, Shanghai

Header and Introduction